Arabtec Case

Specialized guarding services with technology solutions to achieve a higher level of customer satisfaction through cost-efficiency and added value.

Daniel Batemans, head of Operations and spokesperson for Arabtec Envirogreen Management Services, said:

“With Securitas, all of the services that we aim to offer becomes self-delivering rather than us having to provide everything all the time. At AEFM, we want sustainable growth, we want to bring something different and we want to bring something new. We are not willing to compromise on quality, and that is the key factor for us within our delivery approach.”


“We knew that we were going to get exactly what was proposed. We understood it was not going to be a case of selling a dream and receiving a nightmare. We knew we would get what was promised. When it comes to security providers, the common problems would be poor communication, poor reporting, poor quality of guarding, constant change of personnel on site and continuity of management support. We don’t experience these issues with Securitas.”

Security is often perceived as guarding, but the collaboration perceives it as a Security Solution within an Integrated Facilities management solution and does not isolate guarding in the process.

Solution Offered

For this particular customer, Securitas performs maintenance on an extensive and wide range of systems, as well as highly spezialised guarding.

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Securitas Country President, Gaetan Desclee:

"In today’s world, specialization is key. Merging specialized facility management and security services in one solution offers more value to the end consumer. It is what this partnership is about. Our strategy is clear: to integrate on site, specialized guarding services with technology solutions to achieve a higher level of customer satisfaction through cost-efficiency and added value.”