The PROTECTAS Retail Power Package covers all the needs of the retail sector when it comes to security and helps to reduce annual inventory discrepancies by up to 50%.
There are four possible main causes of inventory shrinkage in the retail sector.
The first one is classic theft, which accounts for approximately 42.4%. This includes primarily theft by persons who cannot resist the seeming opportunity offered to them, and larceny carried out by professional thieves.
In addition, 35.3% is attributed to disloyal or dishonest employees who enrich themselves at the expense of their employer.
Internal administrative errors such as accounting mistakes, erroneous labelling and faulty processes are responsible for around 16.9% of the entire inventory shrinkage.
The remaining 5.4% is due to fraud perpetrated by suppliers and dealers.
The strength of our security concept lies in its focus on assessing as many eventualities as possible and factoring them in using security analyses. Thanks to the modular design of our various specialized and standardized services, we can offer individualized complete solutions that are tailored to a specific client. In conjunction with our Integrated Security Solution (Combined Contract) approach – which is a combination of humans, technology and financing – the client can reduce costs and increase security at the same time. This has turned PROTECTAS into the top security partner in the retail sector.
We carry out undercover investigations of fallible employees and suppliers in the areas of theft, fraud and other crimes.
Store & city detective
We observe customers to identify suspicious individuals and catch the perpetrator in accordance with the legal provisions in the event of a theft.
We check the security of the points of sale and make recommendations for improvements.
Inspection of persons and belongings
We carry out spontaneous inspections of sales staff when they leave the point of sale and check if employees have taken sales items without permission.
Trained observers act as normal customers and evaluate the qualitative overall impression on the basis of a previously established catalogue of precise criteria.
Our test purchasers check to see whether the purchased items are actually entered as a “sale” or if the money is simply taken.
We act as “shoplifters” and attempt to remove items from the point of sale to test the alertness and the location of the sales staff.
Our targeted training of the entire sales staff in the area of “shoplifting” increases awareness and alertness, and raises the motivation of participants.
ProVision video surveillance
With our multifunctional store surveillance screens, we combine classic video surveillance with electronic product marketing.
Together with our partners, we offer an entire range of security technology for clients wishing to install everything from alarm systems and fire alarms to video cameras or emergency call systems.
IKOAS is an internet-based tool that we make available to our clients. This system ensures transparency and reporting between the client and the contractor. IKOAS records which activities are carried out for you at which location.
Our well-trained security personnel monitor the entrance to the point of sale, relieve the sales staff of this task and implement suitable measures during incidents.
Our training concept, which is continually being expanded and improved, ensures that your sales staff will be equipped to respond competently in extreme situations and react correctly during serious incidents.
City & Centre PATROL
Our specialized patrols on foot monitor the stores within shopping zones or shopping centres and prevent or limit damage or loss to the client’s property through their presence.