Organization

A decentralized organization benefits our customers. Securitas has a flat and specialized organization. This gives us a broad, strong base with many strong units. We are close to customers and managers are authorized to make their own decisions and develop their operations.

Securitas has a decentralized organization with more than 1,600 branches, where value is created in day-to-day interactions with customers. The collective expertise of the branches in their markets and in customer needs is the Group’s tool for strategic development. This lies behind Securitas’ continuous work with specialization, further development of services and segmentation of markets and customers.

The strong position of the branches is motivated by Securitas’ decentralization philosophy. Placing decision-making authority close to the customer and the employees best creates customer benefit. Demanding customers have the right to deal with competent, independent and strong local managers.

Branch Managers are Entrepreneurs

The structure of branches differs between divisions, depending on the customer and market structure. It can be based on geography or on specific customer segments. Qualified managers drive branches with the responsibility for running and developing operations on the basis of their own profit-and-loss statements. They must be able to act quickly and independently in order to meet customer demands while at the same time utilizing the entire Group’s support and resources at other levels. This fosters entrepreneurship as part of the Securitas culture.