Demand developments

Several trends are spurred by changes in our customers’ environment such as changed business models, new technology and the pursuit of greater efficiency.

  • Cost consciousness: Customers strive for higher security at a lower cost in their endeavor to achieve higher efficiency.
  • Tailored industry and customer solutions: Suppliers are expected to identify and respond to customer-specific challenges, provide specialist know-how and dedicated resources.
  • Greater risks:  A higher level of general insecurity and spiraling costs of business disruptions moves the decision-making about security issues up to the customers’ senior management level.
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