Within the healthcare sector, security needs vary depending on whether the facility is a hospital, a primary care facility or a retirement home. Hospitals may also vary. Some are emergency treatment centers while others are specialist clinics. The security services need to be customized accordingly.
There are about 9,000 fires at Swedish businesses and in the public sector every year. More than half of these are put out by the organization’s own personnel before any serious damage is caused. Securitas offers a Basic Fire Skills course aimed at all personnel to teach them the necessary action they need to take and how to use fire protection equipment correctly.
You never get a second chance to make a first impression, which is why a hospital’s reception desk is also its visiting card. Protectas staff have been manning reception at the Felix Platter Hospital in Basel for around two years, providing services which are vital for the smooth running of this vast operation. They welcome visitors, coordinate information and handle all kinds of alarms and alerts. A friendly approach is essential for the task, as is vigilance, perceptiveness and a healthy dose of motivation.
Faxton-St. Luke’s Healthcare is a regional network of two hospitals and eight primary care facilities serving the upstate New York’s Oneida and Herkimer Counties. St. Luke’s Campus has 346-beds in their acute care wing and 242-beds at their long-term care center. The Faxton Campus is primarily outpatient and includes regional Dialysis, Cancer and Rehabilitation Centers as well as a 26-bed inpatient unit for medical rehabilitation.
In the first hospital in the Swedish town of Borås, which was built in 1782, there were six patient beds. According to the 1784 provincial doctor’s report, 25 patients had been treated at the hospital and one had died since “already upon arrival the patient had been weak from venereal disease”. 226 years later there are 600 beds and the annual number of hospital patients exceeds 300,000. And at the same time that no one shall be obstructed from seeking care, security has to be provided for patients and personnel. That is where Securitas comes in.
Tailor-made security services are meeting the demands of the Helsinki Deaconess Institute, whose many facilities offer a wide range of social services to the least fortunate members of society. The security team's specialized training, caring attitude and focus on preventive measures are keys to success in this complex environment.