All countries have some form of public transportation, such as trains, buses, a subway system or trams, and they all have the same types of risks. But above all, they are public environments and require a high level of security.
Passenger security is among the most important business objectives of the Hamburg Hochbahn AG (Hochbahn). The cooperation between the Hochbahn and Securitas already dates from the early 1990s when an integrated security concept consisting of many connected elements was first developed.
More than 1.2 million passengers are travelling with Nederlandse Spoorwegen (Dutch railways) every day and those passengers want to feel safe. When the railway company renewed the contract with Securitas in 2007, security was as important as safety and service, and quality was top priority.
Ticket machines containing cash can become a target for criminals. The public transport company, Skånetrafiken, is aiming at completely eliminating cash handling on board the trains and transferring it to the ticket machines. Skånetrafiken protects their machines with a burglar alarm connected to Securitas. This has proven to be a very successful solution.
Security on Olso, Norway’s five-line, 104-station subway system took a U-turn in 2004, when the public transportation company Oslo Metro Company decided to not only change security providers, but change its whole security approach from incident response to visibility and service. One result is that passengers feel safer.