Our customers in the retail segment vary from department stores, shopping centers to retail chains. They may be multi-storey department stores with different needs under one roof, a shopping mall containing numerous small and large stores and restaurants, or a clothing chain, restaurant chain or after-hours supermarket.
With 84 shops distributed in all provinces, The Phone House is the largest independent retail chain in Belgium in the personal mobile telephone sector. The company is part of The Carphone Warehouse, a stock exchange-listed group present in ten countries with a combined total of more than 2,500 sales outlets.
Celio has more than 330 shops. The brand is known and appreciated for its wide range of products. So the shops have to combat anonymous daytime pilfering, but also and increasingly, they are trying to prevent night-time intrusions and even fires started by criminals.
Since its entry into the LVMH group in 1997, Sephora has become one of the top chains for the distribution of beauty products in Europe. It is considered to be the most innovative in the world, with its unique concept of space dedicated to beauty.
ONOFF is one of Sweden’s largest retailers in consumer electronics. In total, there are 70 ONOFF stores all over the country – stretching from Luleå in the north to Trelleborg in the south. Customers are offered to have their purchases delivered to their home and installed by a professional. The vans used for this purpose transport expensive TV sets and computers and could be an attractive target for criminals. Because of this potential threat, the transports are monitored by Securitas via a GPS system.
Farsta Centrum, one of the most modern shopping centers south of Stockholm's inner city, has 150 shops and sees 15 million shoppers each year. This enormous flow of visitors creates great demands on security as well as the level of service. Together with Atrium Ljungberg, who owns the properties in Farsta Centrum, Securitas created a concept that suits both the property owners, the tenants and the shops' customers.
In the El Corte Inglés department store in Pozuelo, a small town northwest of Madrid that is popular among celebrities and well-to-do families, everything must be just so, including security. The 75 Securitas officers who work there in the shopping center must make sure that the whole security concept meets the customer's expectations.
Kick-off to the holiday season is a festive and active time at Legacy Village, an upscale shopping, dining, and entertainment complex located in Lyndhurst, OH. There’s the lighting of a 40-foot Christmas tree, carolers, an appearance by Santa and a parade featuring a high school band, all covered by local television media.
Embarcadero Center in San Francisco is one of the largest mixed-use complexes in the western U.S. The complex was designed for easy access, with an open-air shopping mall and multiple entrances and exits to each office building – a situation that now presents security challenges.
At the IKEA store in Plaisir, near Paris, the basic mission for security provider Securitas is the same as it would be at any other retail outlet: ensure the security of employees and customers and to reduce the risk of fire and theft. But the hands-on nature of the shopping experience at IKEA creates additional complications.