Sertsin Kaosue

Location: Bangkok, Thailand
Years with Securitas:
- Inspector 2012 - 2013
- Senior Inspector 2013 - 2015
My current role: I am responsible for several global customers in the technology and retail sectors in Bangkok, Thailand.
Topic studied and where: Loss prevention, Call-out services, Mobile services, Alarm monitoring and Remote Video Solutions in Stockholm, Sweden

Why did you apply for the Scholarship?

My Country President informed us about the scholarship and explained how this would be a great chance to get international experience of the security services Securitas provide in Sweden. By learning from how Securitas operates in Sweden I could then bring that knowledge back to Thailand and implement it here.

What did you learn/gain from the study visit?

I learned how the branches operate in Stockholm and got detailed knowledge about Retail security, Call-out and Mobile services, Alarm Monitoring and Remote Video Solutions (RVS).

I also got to do site visits, including a large shopping mall, to learn how all the pieces of Retail security work together to stop shoplifting and unwanted visitors.

It was great meeting the management team in Stockholm and see how professional they were.

How will you share this knowledge/ experience within your organization?

I have already shared my new knowledge by presenting it all to the branch management and the operations team in Bangkok. We will be able to implement some of it right away while other still need time before it can be put into practice. We would like to show our customers how we can provide security in a more efficient way.


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