Security Solutions for MetLife

MetLife Global Operations Support Centre (MGOSC) partnered with Securitas India in 2008. We have trained and qualified security personnel who handle customers, employees and maintaince of documents and records.

MetLife GOSC in India serves as a global operations support.centre for MetLife.

Our Edge

Most MNCs are sensitive towards compliance when they are looking at a security partner. Securitas India is a fully compliant organization, providing physical security which includes armed and unarmed guards, lady searchers, supervisors, security officers and assignment managers.

Mr Rajiv Krishna, Operations Manager - Securitas India mentions,  “Our services includes guarding and transport security.  The challenge is to manage escort transport and traffic of over 200 vehicles which are used for employees' pick up and drop facility. Material movements in and out of the premises, control and record maintenance are also under the vigilance of our trained and efficient security personnels. Overall access control is also under us at MGSOC”.

Since, at Securitas India 90% of the wages are transferred electronically, our challenge is to make continuous improvement in our processes and SLAs to create greater customer satisfaction.

The most important factor for MGOSC to partner with a security provider has been on the promised turnaround time and transparency, dedicated and continuous training, strong supervision and meeting legal compliances. Securitas India meets with all the criterions. The personnels are efficient, vigilant and well versed with their roles. The regular training and briefing provided by Securitas India, makes it a professional security company.


 

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