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Our well worked out supervision process ensures that our quality standards are being met and delivered through our services. We have continuous supervision through patrolling staff. Surprise night checks by middle and senior security managers.
An automated application requires the guard on duty to give missed calls to security control centre at fixed intervals. The logged-in calls are recognized by the system and lost calls get flagged as escalation to the supervisor to check on the guard’s alertness.
Our cluster approach has a specific dedicated account manager who is responsible for you. We operate at grass root level for precise monitoring.
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