Offices (Facilities Management)
The Facilities Management Sector has undergone significant change in the past decade. Many customers notably Government Agencies are seeking to unburden their employees of non job specific responsibilities, whilst maximising the commercial benefits of their property assets.
The creation of Facilities Management Companies who can deliver the full range of services (catering, cleaning, security etc), via approved service partners, has created opportunities for long term partnerships and significan volumes of business.
This innovative approach to service delivery has resulted in major commercial opportunities for Securitas, the enhancement of the reputations of Facilities Management companies and tangible improvements in service delivery to the end user.
The establishment of a 24 hour Help Desk Operation to manage the day to day requirements of the Service has provided an added value service that has potential benefits to alternative Facilities Management Companies.
Responsive, willingness to change and a yearning to grow alongside their client are expressions that spring to mind after working in partnership with Securitas for almost five years.
Land Securities Trillium looked for a partner to deliver a full range of security services to its' client, The Department for Work and Pensions on an extension of their contract, in December 2003.
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