Securitas and the Hotel Industry
Securitas understand the importance of looking after your customers needs and appreciate this can be difficult at peak times.
We understand that security is an ever-growing issue, with an increasing amount of pressure in the hotel industry to protect staff, key customer groups and the lone traveller.
All Security officers carry a Blackberry PDA, which is used in conjunction with strategically placed barcodes. The barcodes can be placed inside or outside of the hotel at agreed points, providing a full audit trail of the patrol.
A "real time" report is then e-mailed to your desktop. The report will highlight obstructions, such as room service trays in the corridors and confirm that all fire extinguishers are in place and fire exits clear.
Our 5 star service allows you the flexibility to use our time according to your needs. Our menu includes, car park patrols, floor walking, security presence at peak times, rapid response and lone worker security.
A full audit trail is provided for each service, giving you peace of mind that your guests and staff are in a safe environment.
The hotel and hospitality industry is one which is based on service delivery, and with good service comes good security. The guest's security is integral to the hotels success, as poor security can expose guests to a plethora of risks and compromise the reputation of the hotel. Security is an essential investment for the success of a hotel, however large or small it is - The guest's peace of mind is central to whether or not they will return to stay again. There are particular risks that are pervasive in hotels one of which is unauthorised visitors. Any detection of unauthorised or suspicious visitors should be communicated immediately to patrolling security staff who are fully trained to deal with the situation in a safe and professional way, causing minimal disruption. Other key security measures include key/door security and control, adequate staff identification measures, front desk security, corridor patrolling and CCTV and camera control.