Remote alarm verification

Remote alarm verification gives you the shortest possible time-to-action when an incident occurs. Regardless of whether you are experiencing a potential break-in, perimeter intrusion or fire, our operators use live video to analyze the situation as it happens and take action to prevent or minimize damage.

Operators using live video feed

Traditionally, the first response to an alarm by a monitoring center is usually to dispatch security officers to the scene since the operators cannot see what is happening and assess the incident themselves. With remote alarm verification, a live video feed virtually puts the operators on the scene instantly. If an incident is taking place, the operators can intervene, for instance, via loudspeaker messages or by using lights on the scene to prevent damage from occurring. Security officers can simultaneously be dispatched and the authorities notified. While the officers and authorities are on their way, operators can give them critical real-time updates as the situation unfolds.

Increased situation awareness

The live video feed makes it possible for the operators to identify situations where it is necessary to take action. This allows them to avoid unnecessary dispatches by handling the alarms remotely and leads to a reduced number of call-outs and optimized use of resources.

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