Tanji Fountain

Location: Securitas Operations Center (Charlotte, NC)
Years with Securitas: 5-years 
My current role: Global Key Account Manager for the Solutions Support Team
Topic studied and where: During my visit to Securitas Spain HQ, I learned about their transformation into a client-centric, technology-driven security solutions

Why did you apply for the scholarship?

I applied as part of a personal development goal outlined in my annual performance review. I’m highly motivated to grow within the company and am committed to expanding my understanding of our various departments and services. Gaining this knowledge will enable me to better support both our clients and colleagues. I selected Spain due to its strong market presence and consistent growth in technology and services, particularly through the successful implementation of the 'One Securitas' strategy, which prioritizes client-centric solutions and cross-functional collaboration.

What did you learn/gain from the study visit?

I learned how Spain has enhanced sales activity in technology and security solutions, supported by an intelligent innovation department that identifies new AI, product, etc. opportunities. A highlight of the trip was the "Universe" which was an immersive presentation. The first phase, liken to an IMAX theater setting, was followed by a second phase featuring virtual reality through VR headsets, creating a 3D environment to demonstrate some of our capabilities.

How will you share this knowledge/experience with your organization?

To share the knowledge and experience I have gained, I have created and provided the executive team with a summary report and actionable insights. I’m also willing to collaborate with teams to apply best practices, mentor colleagues who are interested in cross-functional growth, and support training initiatives that align with the 'One Securitas' strategy.