Location: Bern, Switzerland
Years with Securitas:
- Security Officer 2001-2003
- Group chief 2003-2009
- Supervisor Assistant 2009-2012
- Senior Security Officer 2012-present
Current role: In charge of team handling consular services at a client site.
Topic studied and where: Conflict and crisis de-escalation, Brussels, Belgium
Why did you apply for the Scholarship?
It has long been my wish to improve my knowledge about crisis management, de-escalation and handling the human factor in difficult situations. When our project manager mentioned the Melker Schörling scholarship, I seized on the opportunity and applied.
What did you learn/gain from the study visit?
I learnt about different crisis management and de-escalation tactics, for example with regard to the March 2016 terrorist attacks in Brussels, how to deal with post-traumatic stress PTSD, and about explosives detection. The days I spent in Brussels gave me an opportunity to meet wonderful experts from different fields of security within Securitas.
How will you share this knowledge/ experience within your organization?
I obtained knowhow and training material, which I will discuss with our manager so that it can be included in our training program to further improve our collective knowhow on how we deal with potentially dangerous situations.