Securitas security guards Vienna

Meeting Stakeholder Demands

Securitas aims to be a responsible, honest and transparent company. We encourage an ongoing dialog with our stakeholders in order to better understand their expectations and to identify areas in which there is room for improvement. We meet many of our stakeholders regularly during the course of our daily work. Listed below are Securitas’ key stakeholders and a description of how we engage with them.

Our main stakeholders are identified based on the impact they might have on our business, as well as on their interests and potential influence on Securitas.

Clients

Securitas consistently tries to find new ways to strengthen our client partnerships by gaining an in-depth understanding of our clients’ needs and industry specific requirements, and establishing a shared view on sustainable business conduct.

Securitas communicates the benefits of its protective services, including electronic security, in a clear, transparent and sustainable way. With our deep understanding of each client’s business, values and goals, we can develop security solutions and services tailored to their individual needs and meet the requirements they impose on us as a sustainable supplier.

Employees and employee representatives

Securitas' most valuable assets are our 370,000 skilled and engaged employees, distributed over 56 countries around the world. Our employees represent the company on a daily basis and our company’s reputation is determined largely by their actions.

In order to attract, retain and develop our employees, Securitas strives to be a reliable employer. Solid human resources processes is a vital part of this. We have also formulated a purpose – We help make your world a safer place – to articulate what we do and to further guide our employees in their daily work. Securitas values proactive relationships and a constructive dialog with local unions as well as global union associations.

Shareholders, investors and analysts

An active dialog with our shareholders and investors ensures that our business is developed from a long-term perspective.

Securitas provides data and figures supporting our strategy, and informs on how the transformation of offered services affects the financial results. We illustrate the benefits of the position as industry leader and having a strong competitive advantage.

Society

Securitas plays an important role in society by providing security and safety. This is a prerequisite for a functioning community, and we actively participate in the local communities where we operate.

Securitas provides security in a responsible way, protecting workplaces, public areas and properties. We also aim to be engaged in the local communities, for example, by actively participating in various local projects.

Suppliers

Securitas has many suppliers in its operations. Ensuring that our suppliers follow our requirements concerning values and ethics, among other things, is essential to Securitas.

We provide our suppliers with information regarding Securitas' Values and Ethics Code and include compliance with the Code in our supplier contracts. We also have specific guidelines and standards for suppliers and conduct supplier risk assessments when required.

Industry organizations

As one of the largest companies in the security industry, Securitas is a driving force in raising the standards and levels of professionalism in the industry.

We assume an active role in industry organizations, especially in markets where we have a leading position. We work to increase industry regulation in order to improve the status of the security officer profession, raise industry wage levels and intensify skills development efforts.

Policy makers and authorities

Securitas cooperates closely with authorities in all countries where we operate – both to improve our business conditions and to explore new business opportunities.

Securitas works to improve the business conditions in the security industry. We also explore opportunities to take over non-core police tasks.

Securitas AB Annual and Sustainability Report 2019

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