Managed by Securitas
We deliver added value by investing in technology installed at the customer's site. This means that we take full responsibility for technology investments, on-site installation and maintenance of security equipment. Securitas owns the hardware and the cost is distributed as part of the contract fee. By investing in our customers’ security, we ensure quality throughout the contract period, competitiveness in terms of price, and added value through adjustable scaling of required security equipment.
To ensure that our customers receive the right security solution for their specific needs, Securitas conducts a thorough initial analysis of their situation and requirements. Our experience and ability to draw on Group-wide best practice for security management mean that our customers are presented with appropriate security alternatives.
Our security solutions are flexible, enabling us to work with many different technology suppliers. To ensure high quality, we have general agreements with some of the world's leading suppliers of cameras and other security technology.
Single point of contact
To make it as easy as possible for our customers, we offer a single point of contact for the customer's whole security solution through the Security Operation Center. The operators working at these nationwide communications and coordination service hubs are experts in quickly addressing different problems and solving them in accordance with our customers' requests.
Securitas Operation Centers
Securitas Operation Centers (SOC) play a key role in providing high-performance security. From here, our security services and solutions are managed and controlled. At the SOC, people and technology are combined through established processes and protocols, coordinating customer security and service. Data about all incidents that occur and security services provided are directed through our SOC and managed by trained professionals. Our operators are experts in quickly addressing problems and solving them according to protocols and customer requests.
The combination of a single point of contact and high density of security officers ensures immediate attention and action. The information gathered in our SOC is used to take the correct action at all times, giving our customers high-quality security around the clock. Improved analytics, analysis and precise customer feedback reports are also facilitated by our SOC.
The daily reports from our security officers in 53 countries, channeled through our Securitas Operation Centers, give us access to valuable data from a wide range of assignments. By combining our analysis of historical data with real-time information from various forms of electronic monitoring, such as cameras, sensors, automatic face recognition and robots, we can proactively stop theft and damage, and fires and other dangerous incidents can be prevented before they occur. Securitas also devotes considerable energy to providing the security and protection of privacy required for the storage of large quantities of data.
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